We are the solution
to elevate your business
About us
This empowers clients to elevate their business and ensure satisfaction.
We offer a comprehensive solution hub for versatile remote support specialists services tailored to address diverse business needs.
Centered around providing personalized healthcare solutions, the platform showcases the expertise of virtual assistants carefully selected from Latin America.
Our offers
Explore our highly regarded remote support specialists
Feeling packed with your schedule?
Skilled bilingual agents provide personalized support during initial interactions, operating within your time zone. Ensuring excellence and dependability.
Our skilled agents ensure client contentment and time savings.
We prioritize leveraging advanced technology to enhance customer interactions and satisfaction.
Gear up your time to engage with our designated agents
Companies benefit from cost-effective collaboration with remote workers, receiving exceptional service. Start your journey today!
Why us?
eSync-360° offers a comprehensive solution hub for versatile virtual agents services tailored to address diverse business needs.
HIPAA Compliance and Office Monitored Operations
We showcase our commitment to data security and compliance.
Adhering to local time zones, real-time support and collaboration
We operate in the time-zones relevant to your company’s actions.
The finest top 1% of selectively chosen talent
We carefully select talent for their skills, expertise, and cultural fit.
English Proficiency
Our team is proficient in English, ensuring clear communication.
Customized Assistance
We offer a personalized service that handles tasks efficiently.
Versatile Work Hours
Highlight the flexibility your virtual team provides catering to unique needs.
Potential for Growth
eSync360 ° provides growth opportunities, guaranteeing access to a wider talent pool for expanding projects.
2-weeks hiring duration
available in your time-zone
assurance excelence
no recruitment fee
pre-assessed talent
flexible schedule
very low turnover
high success rate
DEPARTMENTAL OFFERINGS
01
Front desk department
The agent serves as the primary point of contact, handling all incoming calls and scheduling appointments.
02
Intake department
Coordinates new patient intake, receiving referrals from law offices via calls or emails and ensuring completion of necessary forms.
03
Guest liaison department
Manages post-initial appointment care for patients and their legal representatives and scheduling follow-up appointments.
04
Procedure department
Oversees the entire process for patient injections, manages all aspects of patient surgeries, from scheduling pre-op and post-op appointments.
05
Medlegal department
06
Medical records department
Responsible for managing all patient medical records.
07
Billing department
08
Scribe department
It is in charge of transcripting daily visits progress notes of patients in a promptly manner.
ABOUT US
What tasks takes our remote support specialists?
Costumer Support
Our bilingual agents work from our office premises under supervision, ensuring quality service with support from a proficient team.
Medical & Service
We provide access to a diverse array of professionals, tailored to your needs, including lawyers, doctors, nurses and specialists.
Project & Operations
We can implement or improve various standard procedures, including telemedicine, billing, scheduling, legal case management, and more.
Data & Security
Confidently entrust sensitive data to our agents, who strictly follow data security protocols safeguarding customer information.
Boosted Efficiency
Our remote support specialists efficiently handle administrative tasks, appointment scheduling, and data entry.
Meet our
valued services
Our virtual assistants present a diverse range of services tailored to meet your unique needs, delivering transparent and specialized solutions.
Remote support specialists handle tasks such as scheduling doctor appointments, inputting data, managing sales, and more.
Remote support specialists orchestrate the seamless management of clients, suppliers and handle various other tasks.
Remote support specialists engage with potential donors, manage fundraising initiatives, develop marketing materials, and more.
Remote support specialists can oversee onboarding processes, provide customer support, manage client success, and more.
Discover what sets our services apart!
eSync-360° offers a comprehensive solution hub for versatile virtual agents services tailored to address diverse business needs.
Enjoy the benefits offered by our agents as a source of solution
01.
EXCLUSIVE SELECTION
With 90% of our agents boasting bachelor’s degrees and proven work background. Excellence is Our Standard.
02.
UNLOCK TREMENDOUS SAVINGS
Enjoy rates up to 75% lower than US VAs and 50% less than in-house hires!
03.
COLLABORATION WITH YOUR TIMEZONE
Our remote support specialists in Central or South America align with your Schedule, ensuring real-time support with minimal time difference.
04.
UNLOCK LASTING BONDS
Enjoy the freedom to promote or increase pay for your remote support specialist anytime, with no commission taken by eSync360°.
Say goodbye to filling out forms, wasting time, and having low productivity. Say hello to our services and expand your business.
05.
TOTAL CONTROL
Receive weekly work reports, and benefit from a dedicated remote support specialist.
06.
FLEXIBLE PAYMENTS
Pay Bi-Weekly upon completion or prepay 2-4 weeks in advance.
07.
FLUENT IN ENGLISH
They speak English and Spanish. Backed by rigorous assessments to guarantee effective business communication.
08.
TAILORED TO YOU
Offering availability on weekdays, evenings, weekends, Part-time, Full-time, or Custom Hours, with a minimum of 20 Hours/Week.
09.
TRUSTWORTHY TEAM
Equipped with effective communication skills and a commitment to respectful service.
10.
Guaranteed satisfaction
Our expert agents ensure your satisfaction through personalized attention and expertise.
Entities we support with a comprehensive authentication
Meet the industries, companies, and tasks where our remote support specialists shine, offering unparalleled assistance and expertise to drive your success forward.
Remote support specialists expertly handle document organization, letter preparation, case management, and more for law firms!
Remote support specialists manage contractors, schedule appointments, manage new leads & more.
Remote support specialists handle viewing scheduling, document management, customer support, etc.
Remote support specialists drive smooth onboardings, provide stellar customer support, and manage client success for tech & software companies.
Remote support specialists craft compelling content, email campaigns, advertising strategies, branding initiatives, and websites for marketing agencies!
Remote support specialists function as your executive assistant, project manager, and chief recruiter, optimizing operations to ensure your success.
Remote support specialists drive donor outreach, organize fundraisers, and craft compelling marketing materials for non-profits.
Remote support specialists generate fresh leads, handle client and supplier relations, and optimize inventory management for retailers & wholesalers
Remote support specialists schedule medical appointments, aid in data management, bolster marketing and sales efforts, and offer additional support.
ABOUT US
Hiring process
01
step
Complete a recruitment questionnaire and schedule a client interview.
- Join a 45-minute Zoom meeting.
- Examine staffing needs, financial aspects, and organizational details.
- Define virtual assistant role details briefly: schedule, skills, qualifications, experience.
Our team looks for the best candidates.
- We evaluate your hiring criteria to develop a virtual assistant profile
- We pre-screen and interview assistants on your behalf.
- We pick the top 3-4 candidates who best fit your requirements.
02
step
03
step
Interview candidates and choose your top hire
- Review presented cadidate profiles.
- Select candidates for interviews.
- Schedule video interviews with chosen candidates.
- Check police background.
- Check previous job references.
Choose your virtual assistant and we take care of the rest
- Entrust us with overseeing day-to-day tasks.
- We allow you to focus on your core responsibilities while your virtual assistant efficiently handles assigned duties.
- Benefit from continuous support as we manage administrative details, provide equipment, troubleshoot issues.
- We ensure a productive working relationship, allowing you to maximize the value of your virtual assistant.
